The Neurosurgery Outstanding Service Award spotlights members of the department who go above and beyond their assigned duties. The quarterly award recognizes those who exemplify the core values of the department.
The most recent winner is senior patient coordinator Jeannie Nguyen, who received multiple nominations from her colleagues. Jeannie won praise in several categories, including Collegiality/Teamwork (“she’s always in good spirits” and “takes initiative and is a critical information resource for staff”) and Perseverance/Commitment (“equally proficient whether working at the Access Center or supporting individual provider practices” and “performs over and beyond to meet the needs of patients and the department daily”). Congratulations and thank you to Jeannie!
We also received nominations for other department members that we think deserve special shout-outs:
Christian Avila (Senior Patient Coordinator)
“Christian is a team player and coordinates patient care with surgical coordinators and the APPs. He possesses a great attitude, and continually receives positive feedback from patients regarding his compassionate care on the phone.”
Camlenee Ramsaran (Administrative Assistant, Neuropsychology)
“Camie is known to many as one of the nicest people you will ever meet. She is always pleasant and possesses a genuine demeanor. Camie is also known to go above and beyond to help someone.”
Janica Goulbourne (Dedicated Medical Assistant)
“Janica demonstrates a selfless, proactive approach to patient care. She is sensitive to patient needs, often picking up on subtle cues crucial to optimal patient care. She has been a key resource to assist patients with the conversion from phone visits to video visits.”